Dot walking error in the Remote table

[Kri]

I'm trying to Dot walk for one of the field from customer account table to map with the remote table field but I'm getting the empty value as a result

u_account_manager: responseObj[i].account.u_account_manager

@Ankur Bawiskar 

[jcmings]

And you're certain that account has a manager associated with it?

[Ankur Bawiskar]

@Kri 

are you trying to parse some json?
are you sure the field name is correct and has value in it?

[Kri]

I have a requirement in Remote table to fetch reference field table values. Currently Dot walking in remote table is not supported in ServiceNow what I understood. Is there any other way that I can pull the reference field values in the remote table?

For ex: I want to pull the reference field 'Account' table value of its sys_id, account_manager, account_email etc

[jcmings]

When you say dot-walking is not supported, can you clarify? Are you using Configure > Form Layout to accomplish the dot-walk? Because that should work.