Dot walking for fields from cmdb_ci table to hardware table

Manu143
Tera Contributor

Hi Community,

  I have query related:

I want to display few   fields which are available in cmdb_ci table and those fields should get display in alm hardware table after dot walking. How can we achieve this? Using glide record or what will be the best practice in  ServiceNow?

 

 

Thanks,

Manu

1 REPLY 1

Vasantharajan N
Giga Sage
Giga Sage

@Manu143 

Step 1:  Right Click on the form and navigate to "Configure > Form Layout"

Step 2:  Click on the "Configuration Item" and click on the expand icon to show the fields from Configuration Item table

VasantharajanN_0-1710148494115.png

Step 3: Select the fields you wanted to display in the form and move it to the selected column.

Step 4: Save.

Step 5: Reload the form to reflect the change.

 

Note: Please check the view you wanted to make the change


Thanks & Regards,
Vasanth