Dot walking in variable attributes

[Sachin65]

Hi, 

I'm trying to add a variable attribute to my catalog variable. The field I'm trying to use is a reference field. Below is what I have and it doesn't work: 

This is a reference variable and refers to alm_hardware table. i have mac address field on hardware.ci.mac_address, I need to mac address.How can i achieve this?

[Ankur Bawiskar]

Hi Sachin,

dot walking works in ref_ac_columns;

you should use ci.mac_address as you must be having a field "ci" which is reference and has a field mac_address

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Tanvi Jain]

Hi,

Please find the below links that might be helpful:

• https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-manage...
• https://community.servicenow.com/community?id=community_question&sys_id=c39d91a3dba957445322f4621f96...
• https://community.servicenow.com/community?id=community_question&sys_id=45f8f01bdb1f9b4067a72926ca96...

Please mark reply as Correct/Helpful, if applicable. Thanks!

Regards,
Tanvi