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‎09-25-2015 08:47 AM
I am trying to pull a field value from the User table from a UI Action that is being run from the Incident form and I know this is simple but I am not able to get it to work..
The field is u_member_firm. I am pulling it from a client Script easily like this.. "var custFirm = caller.u_member_firm"
But on the UI action I guess I have to use something like "document.getElementById('incident.caller.u_member_firm').value" or something to that extent, but the field isn't on the incident form so I don't think I'm using the getElementById correctly. It is just not working and I cannot figure out why! Any thoughts?
Solved! Go to Solution.
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‎09-25-2015 09:32 AM
You can do
var custFirm = g_form.getReference('caller').u_member_firm;

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‎09-25-2015 09:17 AM
From BR you can do dot-walking.

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‎09-25-2015 09:26 AM
What are you trying to do?
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‎09-25-2015 09:29 AM
I just need the value of the u_member_firm field of the customer selected in an incident so I can pass it as a URL parameter to an external site.
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‎09-25-2015 09:32 AM
You can do
var custFirm = g_form.getReference('caller').u_member_firm;
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‎09-25-2015 09:35 AM