Download attachment button in Activity section is not working in HR agent workspace

deepikaagra
Tera Contributor

‎06-26-2025 02:40 AM

Hi,

 

Download attachment button in activity section, is not working in HR agent workspace.

Kindly suggest.

Thank you in advance!

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9 REPLIES 9

Ankur Bawiskar
Tera Patron
Tera Patron

‎06-26-2025 02:51 AM

@deepikaagra 

please share screenshot? which portal page etc?

how it's behaving for admin and non-admin?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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deepikaagra
Tera Contributor

‎06-26-2025 02:57 AM

AWS.png

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to deepikaagra

‎06-26-2025 03:03 AM

Hi @deepikaagra 

Did you try repairing the HR Agent plugin?

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deepikaagra
Tera Contributor
In response to Dr Atul G- LNG

‎06-26-2025 03:18 AM

Hi Atul,
Thanks for your reply.
Yes, I tried but still not working.
Any other suggestion?

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