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‎01-23-2025 07:36 AM
Hello everyone,
I need to create a dropdown for a catalog item with more than 50 choices. Is there a way to import them from an Excel file and not create them manually?
Thank you very much in advance and best regards
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‎01-23-2025 08:00 AM
I agree with Atul here.
Having 50 choices and user scrolling them to select is a bad user experience.
I will suggest to do this
1) create a custom table with Name field and Active field (default value=true)
2) load those 50 choices into that table
3) Create a reference variable pointing to this table and with filter condition as Active=true
This is easy to maintain going forward if any admin wants to inactivate that record. they simply make them active=false and that way is gone from the reference field when user selects from Catalog item form.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-24-2025 12:45 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-23-2025 07:49 AM
Hi @tomaslindev
As a best practice, if values are more than 8-10, better create the reference not as a choice.
Are these stored in choice table? if yes then you can import.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
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‎01-23-2025 08:00 AM
I agree with Atul here.
Having 50 choices and user scrolling them to select is a bad user experience.
I will suggest to do this
1) create a custom table with Name field and Active field (default value=true)
2) load those 50 choices into that table
3) Create a reference variable pointing to this table and with filter condition as Active=true
This is easy to maintain going forward if any admin wants to inactivate that record. they simply make them active=false and that way is gone from the reference field when user selects from Catalog item form.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
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‎01-24-2025 12:45 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader