Dropdown missing in portal

lhieanne · ‎03-16-2022

Hi guys, is anyone experience same issue with the dropdown choices? the first choice is not showing , screenshot below

Voona Rohila · ‎03-17-2022

Is your variable select box or lookup select box? looks like you shared 2 screenshots from different variables.

Can you verify if there are any client scripts that are adding/removing options?

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

lhieanne · ‎03-17-2022

its look up select box

Voona Rohila · ‎03-17-2022

As Hitoshi mentioned,Can you verify if there are any client scripts that are adding/removing options?

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

lhieanne · ‎03-17-2022

where can I find the variable dictionary?

Hitoshi Ozawa · ‎03-16-2022

lhieanne,

I haven't experienced this before in my instance.

It may be a cache problem. Try deleting the web browser cache.