The CreatorCon Call for Content is officially open! Get started here.

Dropdown missing in portal

lhieanne
Tera Contributor

Hi guys, is anyone experience same issue with the dropdown choices? the first choice is not showing , screenshot below


imageimage

11 REPLIES 11

Is your variable select box or lookup select box? looks like you shared 2 screenshots from different variables.

 

Can you verify if there are any client scripts that are adding/removing options?


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

its look up select box

 

As Hitoshi mentioned,Can you verify if there are any client scripts that are adding/removing options? 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

where can I find the variable dictionary?

Hitoshi Ozawa
Giga Sage
Giga Sage

 lhieanne,

I haven't experienced this before in my instance.

It may be a cache problem. Try deleting the web browser cache.