Dropdown missing in portal

lhieanne
Tera Contributor

Hi guys, is anyone experience same issue with the dropdown choices? the first choice is not showing , screenshot below


imageimage

11 REPLIES 11

Hitoshi Ozawa
Giga Sage
Giga Sage

Hi lhieanne,

In the navigator,  enter "u_dsrm_country_location.list" to open up the list.

Set the following filters with "AND" condition to see if "PC Breakage/Replacement" is listed. If it doesn't show, there's probably a client script that's inserting it.

 

element=u_dsrm_reason_for_return_of_asset
u_catalog_item=dd084ad61309ba4099f8dbf18144b067
u_type=u_field_option
u_active=true

In this case, check the client script and set "UI Type" to "All".

find_real_file.png

PC Breakage/Replacement is listed in the list and UI Type is in ALL