Dual error messages
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10-28-2025 06:38 AM
Hi all, I am having some issues at the minute with a deleted catalog client script pulling through data
In the testing environment there is a duplicate error message which i want to remove (the writing in italic)
In version 1 of my update set the catalog client script is included, but since then I have deleted it.
Is this a simple case of deleting the highlighted record in my customer updates within the dev environment and reuploading to test? I dont want to delete it and it be gone and the error message still appears, then i have no way of recalling the script
Any thoughts?
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10-28-2025 06:47 AM
Hi @LJ_23,
the background-less message seems to be from Catalog UI Policy message. Check also these.
No AI was used in the writing of this post. Pure #GlideFather only
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10-28-2025 06:51 AM
There is no UI policy referencing this 'MAC address' error message.
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10-28-2025 06:58 AM
@LJ_23 just to be sure - you said UI Policy.. I talk about CATALOG UI Policy + Actions.. see below.
Portal has catalog ui policy and catalog client scripts.. it's difference.
Can you please verify this?
No AI was used in the writing of this post. Pure #GlideFather only
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10-28-2025 07:03 AM
Yes I am referencing catalog UI Policy, in version 1 of my update set i wrote a catalog client script i did not configure via catalog UI Policy, there are no catalog UI Policies + actions which relate to this issue, it was written via catalog client script, the screenshot of my script shows this. I deleted it but its still showing in my customer updates and I am wondering if this is why when i upload to test instance theres duplication and if I should delete the catalog client script insert within my customer updates to avoid this