Duplicate CI's name in CMDB_CI table

[San3]

Hi,

We are facing the issue with the duplicate CI's name but class name is different, while doing the discovery run.

name	sys_class_name	location	discovery_source	last_discovered	asset	ip_address	asset_tag	attributes	can_print	category
abc123	Windows Server		ServiceNow	11/7/17 21:51	VMware, Inc. VMware Virtual Platform	10.xx.xxx.123			FALSE	Hardware
ABC123	VMware Virtual Machine Instance	abc	ServiceNow	11/8/17 22:07				FALSE

Any thoughts would be appreciated!! thanks

[Subrat Jain]

These are not duplicates, and perfectly fine to have CIs with same name in different classes.

If they were from same Server or VM class, they would have been counted as dups, but since they represent 2 different class types, they are not dups.

Since the name of server is same as VM here, they might appear as dups, but they aren’t .

And the reason they have same name is because the EC2 VM virtualizes the server, so it inherits the same name as EC2 VM.

This has happened in our case as well, but don't worry these are not dups.