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Duplicate history record in asset table

Arun Priya
Tera Contributor

Hi All,

 

Audit is enabled for cmdb table. Whenever any attribute is updated, it updates twice in the history and activities section. How it can be fixed.

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Arun Priya 

some business rule must be having current.update(). Please check that

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Mark Manders
Mega Patron

This doesn't happen OOB, so it must be something you customized. Check all business rules (maybe you have a before BR with current.update() of flows that update the records and see why they are doing it twice.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark