For the Catalog form need to add the collapsible container on portal
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10-21-2025 02:13 AM
Hello Community,
Trying to make collapsible sections for catalog item, with display title is working on the native UI.
But on the portal is not not working. so created a variable set with container start with display title true & end along with one single line variable
And also created a client script with DOM Manipulation
But is not working, only till alert("hello5") is coming up
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10-21-2025 02:26 AM
In portal that's not supported
not a good practice to use DOM manipulation.
Did you ensure Isolate Script is False for your client script to allow DOM?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-21-2025 05:08 AM
@Ankur Bawiskar yes it is false
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10-21-2025 05:29 AM
try to give some timeout to your script around 2-3 seconds as it takes time to load the HTML in portal pages.
Again insisting this is OOTB limitation collapsible thing doesn't work in portal and don't go with DOM manipulation.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-22-2025 02:30 AM
I tried by giving timeout, But still is not working