Duplicate "to-dos task Line Item" widget.

Don Dom
Tera Contributor

‎03-06-2024 12:34 AM

Hello.

 

Is it possible to duplicate this widget in ESC "Duplicate "to-dos task Line Item" widget and use it only for HRSD module ?

 

I mean, modify some content inside BUT make it visible only for HRSD module ? So for ITSM task all will be as is, but whenever some HR task  or HR case is presented in widget, system will choose this duplicate widget for HRSD only.

 

DonDom_0-1709714021490.png

Any one one work over duplicate widgets before ?

Please advise.

0 Helpfuls
  • 610 Views
6 REPLIES 6

Don Dom
Tera Contributor

‎03-06-2024 12:56 AM

So it can't be easy done by "to do configuration" ?

My case is to hide this link if below I see HRC or HRT number.

DonDom_0-1709715321951.png

 

0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-06-2024 01:00 AM

HI @Don Dom 

 

NO mate, it is not possible. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************