Duplicated record version with state "history" when publish application

[Gilberto]

Hello Folks,
When I installed a new version of an application in another dev instance, an existing item that should have been updated was not. A new version of this updated item was created, but it was not installed and its version remained in the status of "history". Does anyone know why this happened?

[Bert_c1]

My guess is that specific record was updated locally on that instance prior to the upgrade. I believe you can look at the Upgrade history for the app if available. Also look in sys_update_xml for the record, maybe 'replace_on_upgrade' is set to false. Versions are in the sys_update_version table. Where you can open a record there and select 'Revert to this version' link.

[SK Chand Basha]

Hi @Gilberto 

• History: the version was never loaded on the instance and was only inserted for historical purposes, such as when pulling versions from the parent in Team Development.

https://docs.servicenow.com/bundle/washingtondc-application-development/page/build/team-development/...

Mark it Helpful and Accept Solution!! If this helps you to understand.