Dynamic Data Filtration

[briannice]

Hi

I'm trying to use the new Data Filtration feature to segment data based on the assigned user. But I have some problems using the dynamic data conditions in the data filters.

I created a simplified version of the problem I am facing. In the example I would like to filter Incidents based on the user who is assigned to that incident. So a user can only see incidents to which they are assigned. Sadly it is not working... I added a screenshot of both the incidents and the data filter below.

Does anyone have any experience with dynamic data filtration?

Thank you for the response!

[Saurav11]

Hello,

Please check the below vide to understand this better:-

https://www.youtube.com/watch?v=cjE3azNuw2Y

Please mark my answer as correct based on Impact.

[briannice]

Hi Kello

Thank you for the response!

The example from the video is working for me. The issue I have is related to Dynamic Data Filtration.

For example:

Only allow users to view Incidents if the 'Assignment Group of the Incident is (dynamic) One of my Groups'. So the Data Filter of the Data Filtration rule must be dynamic. I can not find any examples online...

[pparra]

Hi @briannice, check the following post out. Maybe it has an answer for your need.

https://www.linkedin.com/pulse/service-now-data-filtration-plugin-how-use-caller-me-ivan-betev/

[ben_hollifield]

Hi briannice - A little late to the game, but I came across this post and wanted to reach out. Data Filtration does have some challenges with dynamic data. If you're still struggling with this requirement, it may be worth your while to check out Simple Data Separation. It handles dynamic filtering very well! https://store.servicenow.com/sn_appstore_store.do#!/store/application/d7755e151bfd8050118b8774cc4bcb...