Configure columns within a bar chart report

BenjaminY
Tera Contributor

‎07-12-2024 08:53 AM

Hello,

 

I am tasked with adding some new fields to this report. The report is using a bar chart but once selected a list view is shown. I dont see any way to edit this list. please advise

BenjaminY_2-1720799625854.png

 

BenjaminY_1-1720799584161.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-12-2024 09:45 AM

Hi @BenjaminY 

 

Not 100% sure, but it look like some OOTB drill down is there:

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0789855

 

This kb might provide you some steps. 

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johnfeist
Mega Sage
Mega Sage

‎07-12-2024 09:46 AM

Hi BenjaminY,

 

In order to better understand the issue, can you please add screen prints of the type page and other criteria. 

 

Your initial report is clearly grouped.  Your updated report is already showing details which is incompatible with bar charts.  In most cases, the best way to accommodate both is to ad one or more drill downs.

Hope that helps.

:{)

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