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‎04-05-2017 07:18 AM
I am trying to create a Dynamic Reference Qualifier and not having much luck.
(Personal development instance - Helsinki latest patch)
The objective is - on a Task Form - e.g. Incident -
select a "Company" value -
and then use a dynamic filter on the "Business Service" search pop-up to restrict choices to only those services that have their company attribute set to the same value.
My Script Include: (as you can see - I tried various ways to get the company value)
My Dynamic Filter
My Dictionary entry
I have tried lots of permutations but nothing seems to work
Any clues, hints, tips would be most welcome
Best Regards
Kevin
Solved! Go to Solution.
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‎04-05-2017 09:23 AM
Actually.. if you're just trying to filter based on the current company, you don't have to run a lookup script at all.
In your dynamic qualifer, you can just have this one line:
return "company=" + current.company;
When this is the case, I prefer to simplify the whole thing and use an "advanced" reference qualifier instead of dynamic:
javascript:"company=" + current.company

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‎04-05-2017 07:26 AM
Hi Kevin,
The first thing that jumps out at me is your push() call. Try this instead:
services.push(gs.getValue('sys_id'));
GlideRecord is a pointer so it's going to copy a reference. Using getValue() ensures you get the value of each record COPIED in to the array rather than the reference.
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‎04-05-2017 07:27 AM
You're in Global scope so you still have access to gs.log. First thing I'd do is pop a gs.log into your script include to see if you're even getting that far.
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‎04-05-2017 07:39 AM
Chuck,
I thought I would need an array of Refs returned - not Strings ?
Robert,
No output from gs.log in the System Log
Looks like nothing triggers when I click the Service search button .....

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‎04-05-2017 09:06 AM
The script field on your Dynamic Filter is only calling the class, but not the method that's returning the data you want.
Try changing it to the following, new kevGetServicesForCompany().mykevGetServicesForCompany();