Dynamic Translations for Email Notifications are not working as expected

[Swathi Sree]

Hi,

I've configured Dynamic Translations for Email Notifications as per the instructions in the documentation by installing all the required plugins, creating the system properties and creating the settings.

I'm able to see the 'Translated Email Contents' tab under the email but the translated emails are not available.  

Any help on this issue is much appreciated.

Thanks in Advance,

Swathi

[Swathi Sree]

Hi @dhuynh28 ,

I've tested by setting the preferred language for the user, still the same.

[Ankur Bawiskar]

@Swathi Sree 

so which other language you have other than English?

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[Swathi Sree]

Hi @Ankur Bawiskar ,

There's French, German, Polish and Spanish.

[Ankur Bawiskar]

@Swathi Sree 

share how and what did you translate in email notification.

also the recipient user has which Country?

Did you check user with France as country/germany?

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[SanjanaK]

Hey @Swathi Sree ,

Were you able to get any solution for this, even I am facing the same issue and I have checked the comments in this thread, but it didn't work.