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PDI Just went offline

Hi All,I just came back from lunch and fond my PDI 502 Bad Gateway. I changed my admin password this morning but everything has been fine up to now.https://dev441222.service-now.com/ I see there was an issue earlier this week but again, everything ha...

sransomstud by • Tera Contributor
  • 1584 Views
  • 8 replies
  • 3 helpfuls

Resolved! Update OT Change Request Incident Label

Hello,In service now, in the Industrial Workspace, for OT change requests, I have to update the wording from "Operational Technology Incidents" to "Incidents Caused by Change."  There is a screen shot below of where I need to make the change.  I thou...

DeIvoryGordon_0-1792010972670.png

PDI dev

Our PDI dev432286 is used for AtlasXT integration testing. Can it be kept active past the Oct 16 reclamation date?

KimballL by • Kilo Explorer
  • 397 Views
  • 4 replies
  • 0 helpfuls

Calling a flow from the Workspace UI action

        try {        var inputs = {};        gs.info("line5"+inputs);        inputs['incident'] = current.sys_id.toString(); // GlideRecord of table: incident         // Start Asynchronously: Uncomment to run in background. Code snippet will not have...

ext_amritad by • Kilo Explorer
  • 169 Views
  • 3 replies
  • 0 helpfuls

Populating a reference field dynamically in UI Builder

Hi all, I'm attempting what should be a simple thing in theory, but UI Builder seemingly makes simple things difficult.  Anyway, in the Hardware Asset Workspace, there's a button 'Renew' on ast_contract records. It opens a modal with various fields. ...

Hr Case Creation

HiSo while creating hr case we have Verify the employee requesting this case page where we enter user name so My user name is Test HR Agent so if i enter Test it is not showing the user to select(it is showing no results found) if i search *hr agent ...

Screenshot 2026-10-16 111303.png VedaCH_0-1792132741803.png
VedaCH by • Kilo Explorer
  • 150 Views
  • 2 replies
  • 0 helpfuls