Hello experts,In our client instanceWe have approval and rejection notifications configured on problem, based on Approval field(inherited from task)the problem is, when anyone approves the approval, system behaves absurdly and sets values as first re...
I’m currently working on setting up OAuth authentication with automatic token renewal using the scheduled job “Refresh Email Access Token.” From my understanding, this scheduled job requires a corresponding record in the Email Account table in order ...
Hi,I need to create a field of type String on the incident table that will be read only.After the user create an incident, this field needs to be auto populate with the sys id of the incident but it should be a barcode that can be scanned. the scanni...
Morning all I need to setup on-call scheduling for all our standby groups. We currently use Shifts in Microsoft Teams. On Teams we have a standby list called BST-ERP Support but ServiceNow works on assignment groups and we have 11 different ERP grou...
Hello All, In service portal how to hide related list link from widget and show only active contracts in the overview related list?
Hi All,i have requirement where i have a list of items created using ui builder list component. User can select the items from the list and when user click on send email button. All the selected items display values get created as a email body and se...
HI Community, I have a requirement where i need to render a mapfor which we have already created widget with URLS that would render a map from GIS and works great on service portal. we would like to get the same map rendered in workspace with Ui buil...
Hi all,I have a requirement to create a multiple choice selection field in multi-row variable set. I tried creating it using label and checkboxes and client scripts and other types of fields as well. Can anyone kindly help me with this?
We got a requirement as, the Virtual Agent icon and entry point branding should be updated to ESC CLX Chat so that they can clearly understand that this is the enterprise-standard support chatbot and not the legacy ESS Virtual Agent, ensuring a consi...
Hey Experts, I want to create a UI action on the Service Operations Workspace using Declarative UI Actions for SC Task.Since the condition that determines who can see the UI action and when is quite complex, I plan to call the condition using a Scrip...
HelloIs the reporting module in ServiceNow restricted to licensed users, and If I enable non-licensed reporting module end-user group (with only view- only access to custom tables)to create reports, will it impact licensing?
Hi fellow community members,As year ends I want to really thank to fellow community members to be active and helpful here. For past 7 weeks I have constantly posted questions and have got instant and excellent reply to all my questionI want to expres...
Hello friends, When I do the Group By against field Discovery Source against the CIs listing in cmdb_ci_hardware table, and then click on Open in new Tab, in new opened tab, CI listing is opened but with updated Query which has Class is one of (LIST ...
I was not able to login to PDI instance, it's been more than 12 hours and status is showing as Upgrading Instance...
In Ui builder can we get the tabs configured as the image showed above ?The requirement is to show all the child tasks as tabs for the individual to work simultaneously even related list to show as this instead of tabs inside of the record. How can i...
