Hi Community,Our organization is currently moving from a legacy platform (non-ServiceNow) to ServiceNow, and we need to migrate/create a large number of Knowledge Base in ServiceNow.Instead of creating KB bases manually one by one, we are looking fo...
HI , i have logged in last log in 5days ago , when i try to wakeing up the instance ,it was loading and again goes to hibernating state , could you please help what action need to be taken ?
Live Preview to SN Widget Kit. Connect to a ServiceNow instance Enable Auto Sync Open Live Preview Edit your widget locally in VS Code Watch changes appear instantlyIt works in two modes: Local Sandbox for offline development and rapid UI iteration R...
Hi Team,I have created an AI Agent and deployed it in Virtual Agent (VA) as an assistant for end users. My requirement is to invoke different specialized agents from this main agent based on user requests—for example, an agent that creates problem ti...
So my end goal is to hide certain attachments from views if they've been marked as having PHI.I have a new column in the sys_attachments table called phi_pii that's a bool and an ACL that controls whether or not a specific attachment is viewable base...
I need to copy a catalog item to use as the basis for a new catalog item which will have a lot of similarities. When I copy it, do I need to have a current/in process update set to capture the copy?
I have Field Product Module based on this i need to filter the records in the Multi row varible set variable SITA Service ID but here Both variables are different different Varibale sets.i tried to filter with referece qualifer javascript:new g...
Hi, I'm actually facing a difference between Legacy WF and FLow Designer, concerning the display of a waiting for approval stage. I have a catalog item, named Mobile phone, that I've migrated from WF legacy to Flow Designer. When I'm ordering my ite...
I have a choice list which is dependent on a variable to determine how it's populated. This works fine but, when viewing the list field values from a table or workspace view, nothing shows up:tableworkspace:Now, selecting the actual values, it'll sho...
Hi All,I'm facing an issue in Flow Designer when passing a value from a Script step into a REST step.I am building a string using incident task fields like below:var summary = fd_data.subflow_inputs.incident_task.description + "\n" +fd_data.subflow_i...
Hello everyone,We currently have a public survey that has been in use for some time. A new requirement has come up: the survey now needs to be sent automatically based on a specific trigger.Relevant Tables:pm_projectpm_project_taskpm_m2m_project_stak...
Hi,I’m currently working on a requirement to integrate ServiceNow with SharePoint. I’ve reviewed several resources available on the community, but none fully address the specific functionality I’m aiming for. My goal is:In my Service Portal search wi...
I have a link to an attachment on the Change form that works for users with the Admin role but not for people without Admin. The link is an HTML type field with a default value of <a href="https://<server URL>/sys_attachment.do?sys_id=6ac49de0479c435...
Hi community, I have a question where if the user clicks on the logo of ServiceNow on the change calendar, then the user should be redirected to the home. Thanks,Prashnth
Hello All,I’m building a Scripted REST API to allow a trusted 3rd-party system to upload files to ServiceNow. We can’t use the standard Attachment API because, : The Attachment API requires a target record sys_id and table name.The target table (sn_...
