Dynamically update variable instructions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-08-2016 08:45 AM
Hi All,
Is there a way to dynamically update catalog variable instructions in a service portal.
I've created a variable set that includes a manager variable, and for 80% of my items it will have the instruction "Line manger of user"
However for the other 20% the text should read "Authorising manager".
I know I could create the variables for each item but I was hoping for a more elegant solution.
Thanks
William
- Labels:
-
Service Portal Development
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-08-2016 08:58 AM
I'm not entirely sure there's enough information to answer you but in general yes you can set a variable value dynamically. You can write a script to set the field value based on another value or parameter.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-08-2016 09:01 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-08-2016 09:20 AM
Oh my mistake. Try checking out these links. I think they may be helpful.
How to set default value as a current month value in a variable on catalog form .
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-09-2016 12:38 AM
Thanks again but I had already looked through those links without finding the answer.
It's not on the form but in the service portal on a widget. I'm able to update the value and the label of a variable dynamically and I was hoping for a similar method for the instructions.