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01-12-2025 11:44 PM
While using E-signature HR Template and when User tries to sign the document , The HR task with the attached document doesn't have the signature. How to achieve this please help.
Solved! Go to Solution.
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01-12-2025 11:54 PM
Hi @SandeepKSingh
Please follow the below steps :-
and follow https://www.youtube.com/watch?v=edO1uSPrZrI&list=PLKH9bPqlw1nfaW2r6hsBtOd2IYnickjw1&index=3
If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!
Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
YouTube: https://www.youtube.com/@learnservicenowwithravi
LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/
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01-13-2025 12:21 AM
without creating PDF template and parsing pdf and adding the place where you need signature you can't achieve this ..
try the below :-
go to "sn_doc_template" table
Choose PDF template Upload your PDF
and choose the below
and Publish it it will work
If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!
Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
YouTube: https://www.youtube.com/@learnservicenowwithravi
LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/
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01-12-2025 11:49 PM
Could you please share some screenshot. Is e-signature is all configured and all required plugins installed.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-13-2025 12:10 AM
What I did here is I used e-sign on HR template and asked employee to sign. And when he sign the document.. task is closed but the document doesn't have his signature
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01-13-2025 12:21 AM
without creating PDF template and parsing pdf and adding the place where you need signature you can't achieve this ..
try the below :-
go to "sn_doc_template" table
Choose PDF template Upload your PDF
and choose the below
and Publish it it will work
If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!
Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
YouTube: https://www.youtube.com/@learnservicenowwithravi
LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/
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01-13-2025 12:27 AM
Bingo !! it worked thanks a LOT 🙂 You are a Savior