Ebonding updating a user if the user has added a role it will sync to other instance using ebonding

[Cent]

I already created a create user and update user using ebonding and it is working perfectly, as of now I wanted to do syncing of user role and user group once the user has an existing user role and a group.

any ideas on how i can achieve this using ebonding?

[Swapna Abburi]

Hi @Cent 

When user is added to a role or group, the user record may not get updated so update user api may not get triggered.

You need to configure integration to trigger when a new record is created in sys_user_has_role and sys_user_grmember tables.

[Cent]

Yes any idea how to approach that using ebonding? when a role is added to a user it will also update the other instance

[Ankur Bawiskar]

@Cent 

what's the business requirement for this?

you are doing sync between DEV and PROD or between different ServiceNow instances.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Cent]

@Ankur Bawiskar,

sync dev and prod, using ebonding i have done for sync user, now i wanted to do the user has role to sync using ebonding.