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10-26-2022 04:17 AM
Hello,
I'm new to making changes in the Service Portal.
I have an issue where i can't find where to edit the appearance and message for the alert box that pops up at the top of the site when you try to submit a ticket. I want to adjust the width and change the margin, maybe even change the text.
Where can i find this so i can edit it?
Solved! Go to Solution.
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10-27-2022 02:09 AM
The alert notification shows up at whatever page you are on. It's the one that shows up for example when you do not fill all of the mandatory boxes in a form. Which kinda says "please fill all the mandatory fields".
here is a link that in the comments someone mentions that you need to edit a file called "include-css" or edit in the theme. However i can only find one css file with code for the alert box and thats for Empolyee center.
https://serviceportal.io/restyling-notifications-in-service-portal/
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10-26-2022 07:32 AM
it would depend on the page that you are in. Which page are you seeing this alert?
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10-27-2022 02:09 AM
The alert notification shows up at whatever page you are on. It's the one that shows up for example when you do not fill all of the mandatory boxes in a form. Which kinda says "please fill all the mandatory fields".
here is a link that in the comments someone mentions that you need to edit a file called "include-css" or edit in the theme. However i can only find one css file with code for the alert box and thats for Empolyee center.
https://serviceportal.io/restyling-notifications-in-service-portal/
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11-02-2022 06:32 AM
Just a FYI for anyone looking for this. I found the solution in the CSS include. Our theme was not connected to one(?) so i added it and then made some changes to the css. Also a tip is that the box under "Submit" will also be affected depending on where you type the change. So if you are going to change the width of the alert box only, then make sure you are changing it in the right place in that css include.
