03-06-2025 12:09 PM
I created Document security policies and added groups for read/write/purge access. But the user is not able to edit the Document Type and Purge hold fields. Is there anything else that needs to be done? Any roles need to be added to the groups?
03-06-2025 12:11 PM
Hi @samadam
I think yes, the required role is missing.
https://www.servicenow.com/community/hrsd-articles/employee-document-management-q-amp-a/ta-p/2412599....
https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/human-resou...
09-23-2025 03:44 AM - edited 09-23-2025 03:47 AM
Hi @samadam , Please check the user is having proper roles to edit.
Check below user roles:
sn_hr_ef.legal_hold_writersn_hr_ef.managersn_hr_ef.adminsn_hr_ef.document_writersn_hr_ef.document_import
