- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-15-2015 04:04 AM
Hi All,
We have implemented Change Management. And in that we have added 2 OOB related lists by the name "Incidents pending for change" & "Incidents caused by change".
But i am not able to see the "Edit" button on these related list. Even the logged in user has "write" access on Incident table, still we are not able to see the "Edit" button.
And in the List control also, we have removed all roles so that it should be visible to everyone.Does anyone know of any cause for the issue
Thanks,
Gaurav
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-22-2016 12:41 AM
Hi - just in case you're still looking for this (or anyone else is), I had the same issue and found specifically for the "Incidents Pending Change" list that the setting is in a field called "Omit Edit Condition" in the List Control table. This isn't displayed on the form by default but you can see in the list view that the "Edit" button had a condition of "answer = !parent.active;" which meant the edit button wasn't displayed on closed changes - although the "New" button does not have the same restriction OOB.
Took me a while to find this because the field isn't on the list control form

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-15-2015 04:17 AM
Hi gaurav,
Did u check ACL??
Harish
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-15-2015 04:19 AM
Yeah even in my change role, i added Incident Manager. Who has all rights on incident like creation, updation and all. Still my change role user was not able to see "Edit" button. Only admin is able to see.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-15-2015 04:25 AM
Hi
Check UI Action...also
Harish
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-15-2015 04:41 AM
Which UI action, i didn't get you i mean how UI action will prevent Edit button from getting visible.?