Edit button on related list "Incidents pending for change" & "Incidents caused by change" ?

Gaurav Kumar15 · ‎04-15-2015

Hi All,

We have implemented Change Management. And in that we have added 2 OOB related lists by the name "Incidents pending for change" & "Incidents caused by change".

But i am not able to see the "Edit" button on these related list. Even the logged in user has "write" access on Incident table, still we are not able to see the "Edit" button.

And in the List control also, we have removed all roles so that it should be visible to everyone.Does anyone know of any cause for the issue

Thanks,

Gaurav

adrianblakey · ‎11-22-2016

Hi - just in case you're still looking for this (or anyone else is), I had the same issue and found specifically for the "Incidents Pending Change" list that the setting is in a field called "Omit Edit Condition" in the List Control table. This isn't displayed on the form by default but you can see in the list view that the "Edit" button had a condition of "answer = !parent.active;" which meant the edit button wasn't displayed on closed changes - although the "New" button does not have the same restriction OOB.

Took me a while to find this because the field isn't on the list control form

View solution in original post

Harish KM · ‎04-15-2015

Hi gaurav,

Did u check ACL??

Regards
Harish

Gaurav Kumar15 · ‎04-15-2015

Yeah even in my change role, i added Incident Manager. Who has all rights on incident like creation, updation and all. Still my change role user was not able to see "Edit" button. Only admin is able to see.

Harish KM · ‎04-15-2015

Hi

Check UI Action...also

Regards
Harish

Gaurav Kumar15 · ‎04-15-2015

Which UI action, i didn't get you i mean how UI action will prevent Edit button from getting visible.?