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‎02-02-2015 07:14 AM
On a Problem record, I have the list of associated incdient records, I can edit this list and add extra incidents by selecting 'Edit' and I get an 'Edit members' display
This list is just incident numbers, is it possible to get the description of the incident or the caller on the display or on the list displayed below when an incident is selected.
Solved! Go to Solution.

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‎02-02-2015 03:11 PM
Hi John,
You can modify this per table.
Navigate https://<your_instance>/incident_list.do?sysparm_view=sys_ref_list and Personalize the list layout and save the changes.
The next time you open the slushbucket, it will show the fields from your list layout at the bottom when you select a record.

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‎02-02-2015 08:07 AM
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‎02-02-2015 08:19 AM

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‎02-02-2015 03:11 PM
Hi John,
You can modify this per table.
Navigate https://<your_instance>/incident_list.do?sysparm_view=sys_ref_list and Personalize the list layout and save the changes.
The next time you open the slushbucket, it will show the fields from your list layout at the bottom when you select a record.
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‎02-03-2015 01:56 AM
Hi - I have tried https://telerealtrilliumtest.service-now.com/incident_list.do?sysparm_view=sys_ref_list and I get a blank list