edit members

johnrob18 · ‎02-02-2015

On a Problem record, I have the list of associated incdient records, I can edit this list and add extra incidents by selecting 'Edit' and I get an 'Edit members' display

This list is just incident numbers, is it possible to get the description of the incident or the caller on the display or on the list displayed below when an incident is selected.

mamann · ‎02-02-2015

Hi John,

You can modify this per table.

Navigate https://<your_instance>/incident_list.do?sysparm_view=sys_ref_list and Personalize the list layout and save the changes.

The next time you open the slushbucket, it will show the fields from your list layout at the bottom when you select a record.

View solution in original post

johnrob18 · ‎02-03-2015

Got it - have clicked on personalize list from here !