Edit UI action visible but greyed out for all users (workspace view)

[amita2]

How can I get rid of the Edit UI action which is visible but greyed out - attached screenshot for reference.
steps to reproduce:

got to service operations workspace 

click open incidents from list 

[lauri457]

If you select records with the tickboxes from the list it'll be available. 

If you still want to remove it, it is not an ui action but a declarative action. There are example ones that hide it per table or you can just inactivate the global one

[J Siva]

Hi @amita2 

First, the Edit button will be enabled only when you have selected at least one incident record from the list.

To disable the Edit button, follow these steps:

1. Go to Declarative Action → List Action.
2. Open the record using the following link.
   https://<instance-id>.service-now.com/sys_declarative_action_assignment.do?sys_id=4a9232b273131010a0a79329faf6a732
3. Create a new record as shown below in the Action Exclusion related list.
   
   
   
   Regards,
   Siva

[amita2]

Thanks heaps for your response, much appreciated. Just a last question - does this mean i have to create exclusion record for all the tables that I see?? this in currently( greyed out) its everywhere 😞

[J Siva]

If you do not want this to appear in any tables that extend from Task, create the configuration on the Task table and check the "Exclude All Child tables" check box.