email accounts not present in my PDI
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11-07-2022 05:03 AM
there are no email accounts configured in my PDI.
Please help restore/create it. I am unable to send/receive emails due to it.
https://dev135800.service-now.com/sys_email_account_list.do?sysparm_query=&sysparm_view=
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11-07-2022 05:25 AM
Hi Sakura,
Please refer to these links see if these help.
OOB SMTP email account is not working?
Mark Correct and Helpful if it helps.
***Mark Correct or Helpful if it helps.***
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12-22-2022 05:12 AM
I am also facing same isssue
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12-15-2023 08:15 AM
Hi @Sakura Harruno @Neha Deshpande1 @Yousaf ,
We can add our personal gmail account into it. See the below link
Thanks
Vipin Mathew
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12-15-2023 08:23 AM
Hi @vipinmathew
Due to security issue Inbound and Outbound email are stopped in PDI. So it will not work.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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