Email Client: Add attachments from the incident (or underlying record)

[Garrick]

Anyone have some cleverness up their sleeve to add underlying attachments when using the email client?

For example, if you use the email client from an Incident record that has, say, three attachments, you would have to save these locally, then reattach them in the email client. I'm looking for a selectable way to show the attachments on the email client so that you can avoid this step. I might also only want to choose one, two, of these to attach.

Thanks!

[Rohith2]

Hi,
If we are using the above script it attaching the attachments which are present on the form, when we click on email client.
Can we provide downloadable link, by click on it?
Thank you

[pradeepms06]

Hi Garrick,

I have the same requirement as said,

For example, if you use the email client from an Incident record that has, say, three attachments, you would have to save these locally, then reattach them in the email client. I'm looking for a selectable way to show the attachments on the email client so that you can avoid this step. I might also only want to choose one, two, of these to attach.

Let me know if any one have answers.

Thanks, Pradeep M S

[Meghan Tomai1]

We have the same request. Has anyone heard anything regarding this?

We have a custom table for risk management. Each record on this table will have attachments. We have a client template that will open and we want to attachments to automatically append to the client template from the record. We don't want to use links, it should look just like a regular attachment.

This would be really helpful to have.

Thanks

[Zod]

Me having the same request ... also added a new question for it some hours ago .... ;-(

I do not believe, that there is no solution out there ... . This has to work, and should be OOB functionality anyhow.

[ofaura]

yes, you're right, or at least as far as I know, there is no way to get this manually. So the BR is a workaround to get all the attachments on the record on the notification too. I have added to your workaround (add the links on the email template) the possibility to attach all the files.