Email Client Template Add signature and comments

[ewanh]

Hi,

I'm really trying to work with the email client templates and have run into some problems that exceed my knowledge of javascript.

1.   I'd like to add a signature and the additional comments or email history by default to any emails sent using my email client template.

                  I've added a custom signature field to the sys_user table

                  I can get the comments to appear but if I add signatures via quick messages it overwrites the comments..

2.   I'd actually like to be able to use quick messages but they overwrite the email client content that is more desirable mentioned above.  

Anybody have some solutions for these situations?  

[Rushit Patel2 · Accepted solution]

HI,

why dont you add both signature and the additional comments in the quick message.

[ewanh]

I've tried this and it works as far as displaying the content...well sort of....suddenly comments are showing up as one big block of text (Perhaps this is a result of our upgrade to Fuji Patch 10?   I feel like I need to change the format of the comments field or something to get this to not look awful.   Ideas?

[Rushit Patel2]

how does it look like...can you show?

[ewanh]

Sorry didn't see the last response:

Here is the code:

Content -

${comments}

Here is the result:

Content -

2016-03-07 13:35:59 PST - Ewan Hruska (Additional comments) More Test Content to test the Addition of comments to: There is a space below this: Content - ${comments} 2016-03-02 00:51:32 PST - Ewan Hruska (Additional comments) received from: ewanh@slalom.com Category: Infrastructure     Ewan Hruska IT Services Manager [https://www.slalom.com/] Glassdoor Best Places to Work 2015 Seattle Business Magazine 100 Best Companies to Work for 2015 Consulting Magazine Best Firms to Work For 2014 Puget Sound Business Journal #1 Best Place to Work 2014 slalom.com [http://www.slalom.com/]|thinking [http://www.slalom.com/thinking]|join [http://www.slalom.com/join] [https://www.linkedin.com/company/slalom-consulting] [https://twitter.com/slalom] [https://www.facebook.com/slalomconsulting]