email client template - how to use a dynamic FROM value?

Zod · ‎08-10-2017

Hi All,

as I learned the hard way, just using mail scripts in the body (that will derive the proper from and reply_to values) will not work

But ok ... for the reply to I can use some easy js like "javascript:current.assignment_group" .... BUT how to go ahead with more complex script which I need to define the FROM field?????

PLEASE HELP.

Best would be to be able to add a email script .. but this does not work (tried like in the body with ${mail_script:abc_scipt_client}

SanjivMeher · ‎08-10-2017

You can write a script include and call the script include in the java script. in script include, you can include the validation of assignment group.

Please mark this response as correct or helpful if it assisted you with your question.

View solution in original post

Zod · ‎08-10-2017

I think this is the solution ... .

Will try to tomorrow and tell u the result and mark the answer correct .. hopefully 😉

Thanks a lot (to all of you!)

Harish49 · ‎06-11-2018

How can we set TO address dynamically in "System Policy > Email > Client Templates". Below code sets current/logged in user -

javascript:gs.getUserDisplayName() + " <" + gs.getUser().getEmail() + ">" 

But we have requirement to auto set TO address based on the value present in field i.e. contact (this is present in HR profile table).
Please let me know how to achieve this. Thanks in advance.