Email client template with groups

[Mohamed Faizel]

Hi All,

I have to hard-coded the groups in email client template "to" field. I tried to put the group name in email client "to" its not working.

Is there any way to achieve this?

Thanks.

Faizeal.

[dave_slusher]

Faizeal,

I'm not sure I understand what isn't working for you. If you look at your template and go down to the Notfications related list, you can define the condition to send an email with this template and also who gets that email under the "Who will receive" tab. From that tab you can select users and/or groups.

If that doesn't address your question, can you post some examples of what you have currently so I can understand your problem better.

Thanks,

Dave

[Mohamed Faizel]

Hi Dave,

Thanks for your reply, actually i am talking about the Client templates i,e., Email --> Client Template. I think you were talked about the Notification emails template. Hope you understand now.

[Nana5]

Hi Faizeal,

I think for that u need to use email script and need to glide the table and get the name

example:- here m taking the business requestor.

bussnesrequestor();

function bussnesrequestor(){

var grapp = new GlideRecord('change_request');

grapp.addQuery('u_business_requester',current.sys_id);

grapp.query();

if(grapp.next())

  {

  gs.log(current.u_business_requester);

}

}