Hello smart people, When one of our HR Cases needs to be approved by a manager, we send out an email that includes the following in the message HTML: ${mailto:mailto.approval.hr_case} ...clicking on this link will automatically draft an email for the...
Hi All, How to open an related list record using ATF. Have written test step like below, but it's getting failed
Hi Community, After providing username and password in ODBC DSN, we are getting error which says " [OpenAccess SDK SQL Engine]Cannot connect to the instance. [dataSource = 2693263508632] [user=odbc_test] java.lang.NoClassDefFoundError:org/bouncycastl...
Hi All, I am planning to perform servicenow to servicenow integrations so i created a Table API and configured credentials on the other instance , i created a rest message and also got default GET method now if we trigger te rest api call , the we c...
Hi,When I create a new Knowledge article from SOW(service operations workspace) that time the knowledge base is showing no results found as attached in the image in normal default view its working fine
I am trying to implement a decision table into my Flow, but I am having some difficulty getting any output from the Make a Decision Flow action. Specifically, my issue is that I cannot seem to get a usable Result Record when I am not using "Use Branc...
I’m using a GlideModal in my UI script to show a popup with some inline HTML content (using renderWithContent). Here's the code:function showModal(cTitle, htmlContent) {var gm = new GlideModal();gm.setTitle(cTitle);gm.setPreference('focustrap', true)...
Hi all, I am struggling with a field map script, and could use some guidance from the community.Due to limitations, the source spreadsheet columns cannot be modified, so I need to handle everything via scripting. One of the source fields, source.u_so...
I'm trying to make the inherited number field non-mandatory in a child table (u_inherit_custom_table_incident). The parent table has number as mandatory, and it's inherited that way.When I try to create a Dictionary Override, I get this error: java.s...
Hello,I have got a requirement to trigger a notification if the Issue is due in 10 business days. I'm using the event to trigger and trying to call the event in scheduled job. But the event is fired and my notification got triggered through backgroun...
Hi,We are trying to trigger browser notifications to every user in the assigned group whenever an incident record is submitted. We've seen the various posts concerning this topic, and none of them have helped. We did manage to create an in-app notif...
Hi Everyone, I'm working on a ServiceNow Mobile App and need help with conditionally hiding the Virtual Agent chat (configured as a Quick Action on the Launch Screen).I want to hide the chat only on two specific pages:knowledge_mobile_homekb_article_...
I’ve received a request to add custom icons for use in the navigation bar of the Now Mobile app. I followed the steps outlined in this guide: Add an image icon to a launcher section.I tried using the ImageRef attribute as instructed, but the custom i...
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:sap-com:document:sap:soap:functions:mc-style"> <SOAP-ENV:Header /> <SOAP-ENV:Body> <n0:GracIdmUsrAccsReqServices xmlns:n0="urn:sap-com:document:...
Hello,In Service Now I have created templates for two tables, Incident and Service Request for use by our Service Desk.I am unable to view these templates on either forms as if I haven't created them, when I toggle templates it states 'No templates a...
