Resolved! Adding group to Catalog Task watchlist
Hello,I have a flow where I am doing a lookup on a group and looping through and adding to flow variable. Then I would like to add to watchlist. Any assistance is appreciated.
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Servicenow VIP Flag Color in Red
VIP Flag changes color to Red OOTB on Incident form How to achieve same in Service Operation Workspace.
From Service Builder to Update Set in Dev instance. Keep following the DTAP
As a Product Owner, introducing new functionalities like Digital Portfolio Management and Service Builder is exciting. These tools empower organizations to manage services and offerings more effectively.However, with innovation comes complexity. Sudd...
Resolved! Why can't I see "Sys ID" in UI Builder, in my Look up data source, as a field in Return fields?
Hello guys! As the title says, I cannot see the option/field under Return fields in my custom Lookup data source. Keep in mind that the column sys_id is available, but not visible in back-end. Any ideas how I can make it show in the UI Builder? T...
Resolved! Action to produce an array help needed
I have the following Action I'm trying to create to do the following:1. Take in a string of numbers (this will be sys_id's from the question_choice table that is connected to a catalog item - List item).2. convert the comma separated sys_ids to an a...
Resolved! Using "Do the following in parallel" into a loop "do the following until"
Hi, I try to do a loo where i want to execute one action if a sc_task is updated OR if 2 minutes is passedbut repeat 5 times.When le loop is executed one time and passed on one branch of the "do the following in parallel" it not wait a second time in...
How to change the Edit Members display for Change Request?
Normally when you have a Reference to Change Request, the reference field shows the number of the Change Request. This is confirmed by the number field on Task being the display for the Change Request table. We recently put in an override for the S...
Designing a List UI Action Which Uploads the Fields on an Excel to Record on a Table
I'm currently trying to develop a UI Action on the List view of a table (core_company from the Vendor Management Workspace plugin). My goal is to allow a user to upload the records on the Excel file as entries on that table, while also populating the...
Resolved! spModal with buttons: How to define functionality when a button is clicked?
Hello,I have an spModal with two buttons. I would like to display a message to the user when the "Agree" button is selected, and a different message when the "Disagree" button is selected. In addition, if the user closes the modal by clicking the "X"...
UI Policies Not Applying Correctly for Case Variables
Hi Team,We need to ensure that variables are initialized when a case is created or transferred between services via the agent workspace, similar to how it operates through the ESC portal.To achieve this, we're using a Business Rule that triggers when...
Resolved! Option to Update/Delete the topic icon is not visible.
Hi Team!The portal taxonomy I'm working on has 3 levels.For levels 1 and 2 I can change the icons, but for level 3 the "[Update][Delete]" buttons don't appear for me.Has anyone else experienced this?
[New to ServiceNow] Seeking Comprehensive Learning on Washington DC Release
Hi Community,I’m Jeevanantham M., a backend developer with extensive experience in [Node JS, nest JS and mongo DB, etc..]. I’m currently transitioning into the ServiceNow ecosystem and am particularly interested in the Washington DC release.My backgr...
How to generate and attach an Asset Handover PDF from after acknowledgment through portal
Hi Everyone,I have created a custom widget on the Service Portal where the user can acknowledge an asset (for example, confirming asset handover).Now I want to generate a PDF of that acknowledgment form (Asset Handover document) automatically once th...
How to get previous value in Email Notification Message HTML body
Hi Connections, i have a requirement where i have to show previous and current values in the message html body on email notificaiton, I'm triggering this notification via event when there is an update on the record. Here i have so show previous and ...
Unable to Receive Incoming Emails in PDI (Gmail POP Configuration)
Hello Community, I am working on enabling email integration in my ServiceNow PDI and need help troubleshooting incoming emails.What I Have Done So FarEnabled Email Sending and Email Receiving in System Properties > Email.Created an SMTP Email Account...
