Email formatting issue in email notifications

MANOJM820830658 · ‎02-02-2025

Hi,

In email scripts i am directly inheriting the short description of the form as email body, but the format in which short description was written is not the same in the preview of notifications and email received. please help me with this.

i have attached the code and both short description and its preview, please take a look at it.

code---

preview of the body notifications --

short description from the form----

rajeev17 · ‎02-02-2025

Hi Manoj ,

I have used below one which worked for me try to replace and see .

var shortDescription = current.short_description.replace(/\n/g, ' '); // Replace line breaks with 
var emailBody = "Hello, ";
emailBody += "Short Description: " + shortDescription + " ";
email.setBody(emailBody);

View solution in original post

rajeev17 · ‎02-02-2025

And also whether these question are dynamic or static?

MANOJM820830658 · ‎02-02-2025

these questions are written in the description of the form, which is inherited to the email body.

MANOJM820830658 · ‎02-02-2025

Hi, all used the below code and it worked