Email is not being triggered with gs.eventqueue

[siddharth26]

Hi All,

am trying to trigger an email using gs.event queue with the below script but its not sending any emails.

var userGr = new GlideRecord('sys_user');

userGr.addEncodedQuery('active=true^u_account_typeINemployee,contractor');

userGr.query();

while (userGr.next()) {

gs.info('test1');

if (userGr.u_number) {

gs.info('test2');

var adAccountGr = new GlideRecord('u_ad_user_account');

adAccountGr.addEncodedQuery('u_active=true^u_employeenumberISNOTEMPTY');

// Add a query condition to filter 'u_ad_user_account' records based on 'u_employeenumber'

adAccountGr.addQuery('u_employeenumber', userGr.u_number);

adAccountGr.query();

// Check the number of matching 'u_ad_user_account' records

var adAccountCount = adAccountGr.getRowCount();

gs.info('Number of u_ad_user_account records found: ' + adAccountCount);

while (adAccountGr.next()) {

gs.info('u_employeenumber: ' + adAccountGr.u_employeenumber);

//gs.eventQueue('comparemail', adAccountGr);

gs.eventQueue('email.match',adAccountGr);

gs.info('email sent');

}

}

}

could you suggest why its not sending an email

thanks

[Satyapriya]

Hi @siddharth26

   To trigger the event you should use gs.eventQueue('Event Name','GlideRecord Object','Parm1',Parm2);

[siddharth26]

Hi Satyapriya,

yes i have used gs.eventQueue('email.match',adAccountGr);

were email.match is the event and adAdccountGr i have used as parm1.

thanks

sid

[Ankur Bawiskar]

@siddharth26 

Please share below details

1) event, notification is on which table sys_user or u_ad_user_account

2) what debugging have you done so far?

[siddharth26]

Hi Ankur,

1.event created email.mismatch 

2.notification created on u_ad_user_account.

i have run this in background script , used gs.info in my script to check if its giving the out put, my code is generating out put but, gs.event queue is not triggering the email to sender or a group. i have created one email script and used in the notification but still not sending emails

regards

sid