Email is send-ignored

[Deepthi13]

Hi Team,

i am trying to send an email, looks every thing is right for me but after email is triggered I can see as "send-ignored" and recipients is empty. where do  need to look. please suggest where am i missing

[Ahmmed Ali]

Check in the email log if any error message is present

[Deepthi13]

I dont see any error

[Raj68]

Hi,

This may because at the same time two different notification are generating for email table for the same user.In the notification there is   aa field weight.The notification with higher weight takes precedence and get executed and the other notification get ignored.

If you set the weight to 0 for both the notification you will get both email

NOTE: Mark correct or helpful if it helps you.

 Warm Regards,

Raj patel

[Deepthi13]

in  my instance i can see there is only one notification on sys_email table... but this is happening every time when i am testing in dev.