Email not received for inbound action

[Admin7267]

I have created inbound email action and while testing I have replied to the email that I received to my outlook but I don't see that email in email logs.

How can I test the inbound email action in DEV instance in real time?

[Dr Atul G- LNG]

Hi @Admin7267 

Are you trying in PDI? If yes that due to security reason email inbound / outbound is restricted. There are some workaround but not sure abou that.

If not PDI
please check email properties is Enable ,

Email accounts are set up and connection is active.

[Admin7267]

I'm trying it on real DEV instace not in PDI.

Also email properties are set to true for both inbound and outbound. 

Not sure if I need to some other changes...

[Dr Atul G- LNG]

Hi @Admin7267 

In this case, try to create another incident and check in email logs

Please share the inbound action snippet as well and try the way @Jamesk suggestion.

[AniketC85155510]

Hello @Admin7267 ,

Please verify once the email properties whether "Email receiving enabled".

Let me know your views on this