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Resolved! Custom Powershell Activity Issue

Hello,I am trying to run a PowerShell script through a custom PowerShell activity in SN. When I test the inputs, I get the following output "Cannot bind argument to parameter 'String' because it is null.". No hresult and no errorMessages.Can anyone s...

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tiyasa by Giga Expert
  • 6607 Views
  • 13 replies
  • 2 helpfuls

How to insert multiple URL's in a single field?

Hello All,I have a requirement where we have to provide multiple links in a single field.User should have the freedom of clicking on any link and opening in a new tab/window.Currently in out of box functionality of SNC,they have provided a URL field ...

User150433 by Kilo Sage
  • 6076 Views
  • 10 replies
  • 1 helpfuls

Urls in worknotes field not getting converted

When we enter text in the work notes, it will be displayed as text in activity section.If we enter urls,email ids,website address, or any links in the worknotes section of a form, it will still be considered as text. Is there any way to convert the l...

sri-nidhi by Kilo Contributor
  • 6412 Views
  • 2 replies
  • 2 helpfuls

Report much time an item spent in each stage

Management has asked for a report that shows how much time a request item spent in each stage.   In fact, more than that, they want to know on average how much time a type of RITM spends in each stage.I have tried browsing the reports, and I can see ...

Due Date Calculations?

Does anyone know where this due date is getting the calculations from?   I've looked at the business rules and don't see anything.

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John Vo1 by Tera Guru
  • 3028 Views
  • 6 replies
  • 1 helpfuls

Resolved! Auto-cancel service request

In the workflow of a service catalog request I've added an approval step.   I've been asked to have the request automatically cancel itself if the approval step is not completed within X days of time.   How would I implement that?I would *prefer* not...

grosch by Mega Expert
  • 3804 Views
  • 6 replies
  • 3 helpfuls

Edit a read only field (value) as Admin

Hi, i have a coloumn that is read only. But now i have to change a few values and i'm the serviceNow admin. But how can i do that, without making the fileld non read only and then read only again after i have changed the values. There must be a smart...

How to compare glide date and glide date time fields

Hi,I have two fields glide date(Start Date,End Date) and glide date time(Process Date) fields. If the fields are having the dates as below am trying to fetch the records which has the condition Process Date > Start Date and Process Date < End DateEx:...

sk59 by Tera Expert
  • 9304 Views
  • 5 replies
  • 1 helpfuls