How to get Table Displayvalue through Rest APi
I am calling user table Via REST API as below.How do i get Display value . In Below Scenario i should get Name Column(User Table).Please helphttps://xxx.service-now.com/api/now/table/sys_user?
Forum Posts
Resolved! Database View not working after upgrade
We're upgrading from Geneva to Istanbul.A database view that hasn't been changed in over two years is now not returning any results. I've confirmed that there are no differences between the version in our Geneva instance and the one in our Istanbul i...
Embedding widget with options
Hi Experts,I'm trying to embed the chartjs-report widget found in the share site (ServiceNow Share ), but am running into issues with the options. When using chartjs widget on its own, the user has the ability to edit the title, report, report type...
How to put system logs level to debug?
I noticed at a client that their system logs contained the level 'debug'. So I changed my function from gs.info to gs.debug, yet the lines are not showing up. How do I change the verbosity level of the system logs?
Question about URL Type field
Hello all!!I'm not sure how URL type fields work. I know that once locked, they display a hyperlink.-> But would we be able to click on it and go to the path on the network? Like if we store a path to a folder, would that folder be opened once the UR...
Report - group by and show only one record
Hii have a requirement that i need to group by media type and show only one record for media type and include the totals with in the period. say for ex in the below all circular should be categorized and show as one record and their totals fpr each o...
Get fields and their values from another table in SP widget?
I am working with the Ticket Fields widget in Service Portal. When I look at the code, I see var fields = $sp.getFields(gr, 'fieldnameshere');From what I can tell, this is simply getting specified field names from the current record. Then in the html...
How to stop running sla
Hi How to stop my running sla. please someone guide me
Slow business rule in logs
Hi SNC,I have an issue with a business rule. The business rule is set to fire when a change is assigned to a specific assignment group and the state changes to Closed. When the conditions are matched, the business rule sends a rest outbound message t...
Query Business Rules on task using NQ (OR statement on top level).
Issue on Fuji: Query Business Rules on task using NQ (OR statement on top level).ScenarioUser with a role (not an ITIL role) needs to see own incidents/requests and all records of e.g. HSEQ or HR (extended from task).The form list view does not work ...
Service Portal widget onload DOM manipulation
In a Service Portal Widget, how do I manipulate the DOM once the HTML template has rendered? (onload)Thanks!
Resolved! Trying to make some mandatory fields not mandatory when Cancel button is clicked on Change Form
Hi,As of now, the change request in my instance could be canceled in two ways :1.) Moving the State to Canceled2.) Cancel Button on the form (not the OOB cancel change. I have created my own according to my requirement).I want 5 of the fields not to ...
Resolved! Author cannot approve own Knowledge Article
Team...I'm looking for a lightweight solution to prohibit the author of an article from approving their own article. I have added the 'Approvers' related list to the Knowledge v.3 form and know that I can change the query for it to leave the author o...
Attachment creation failed in ECC Queue payload field
While doing integration via scripted SOAP, on target instance's ECC Queue payload field I am getting an error "Attachment creation failed". Can anyone help me how can i troubleshoot this as i am getting correct response with target sys_id from target...
ServiceNow - Network Bandwidth Usage
Does anyone have an estimate on how much network bandwidth a ServiceNow user would consume in kbps (average and peak)?ThanksGMAC
