Email notification for empty field

[cpinedatx94]

I want to make a service now email notification that send a email whenever a field that was previously populated becomes empty but i dont want it to trigger at the beginning of the record creation (Because it will start empty until it is populated.)

Right now i have it set for the condition to trigger on update with the condition being "is empty"

The goal of the email notification is to send out a email whenever a technicians name is removed from the field and remind someone to reassign a tech before its too late.

[Bert_c1]

You can use a Business Rule to do that, see examples in you instance. Go to a list view of Business Rules, and filter: "Name", "starts with", "Send email". there are several in my instance.

[Brian Lancaster]

You should be able to do field changes and filed is empty

[cpinedatx94]

Thank you i think this is exactly what im looking for!

[cpinedatx94]

could i do it with 2 fields like so?