Email notification for Watchlist

Cupcake · ‎06-15-2016

I have an email notification that I created for when someone is added to the Watch list.

The intent is to send the notification to the user when they are added to the Watch list. The notification works perfectly - the condition is set to fire when the Watch list changes; however, I am wondering is there a way (script or something) that can be done to only send the notification to the person that was added to the watchlist.

Thank you,

Karen

Abhinay Erra · ‎06-15-2016

Karen,

Create a new event on the table you want it to fire. Then create a business rule and log that event from the business rule as shown below. Change your email notification to be triggered when an event is fired and select the event. In "Who will receive" tab check the event parameter 1 contains recipient as shown below.

1) create a new event by going to "Event Registry" module

2) Create a new before business rule

when: before insert and update

conditions:watch_list changes

Script:

var array= new ArrayUtil();

var currArr=current.watch_list.split(',');

var prevArr=previous.watch_list.split(',');

if(array.diff(currArr, prevArr).length>0){

gs.eventQueue('watchlist_add', current,array.diff(currArr, prevArr).toString());

}

Note: copy this script inside the onBefore function( from Fuji onwards). Before Fuji create a new function and copy this script inside that function and call the function

3) Change your existing email notification as shown below

Thanks,

Abhinay

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View solution in original post

Abhinay Erra · ‎07-11-2016

Karen,

In your business rule add few log statements and see what the logs shows

var array= new ArrayUtil();

var currArr=current.watch_list.split(',');

gs.log("current list "+ currArr);

var prevArr=previous.watch_list.split(',');

gs.log("previous list "+prevArr);

if(array.diff(currArr, prevArr).length>0){

gs.eventQueue('watchlist_add', current,array.diff(currArr, prevArr).toString());

}

gs.log("Final "+array.diff(currArr, prevArr).toString());

Cupcake · ‎07-12-2016

Good morning Abhinay,

I updated the business rule this morning and tested again using the same steps. I still received the same end result. Instead of the email ONLY going to the newly added recipient to the watchlist, it still sent it to both people.

Thanks,

Karen

Abhinay Erra · ‎07-12-2016

Did you the parm1 in the email notification? Can you attach a screen shot of Who will receive tab in your notification?

Cupcake · ‎07-12-2016

Sorry for the delay

Abhinay Erra · ‎07-12-2016

There you go. You should not select the watch list in your users/ groups. Take that off and check the checkbox Event pam1 contains recipient and you are good to go.