Email notification is not working correctly for one user profile in Indicator task

KartikC
Tera Contributor

Hi Community,

 

Can you help me here. I have a user to whom whenever a indicator task is assigned by me, the notification to update the assigned to of the newly assigned task gets triggered under my email id instead of the assigned to's user profile.

 

This is happening with only one user profile, if i select a different user, then the notification works correctly.

 

Thanks for your help in advance!!

7 REPLIES 7

KartikC
Tera Contributor

To expand more on my previous note: Notifications are already enabled for this user and the KB article fix is not needed as it is in the desired state. 

khanalihaid
Tera Contributor

Hey Kartik, that sounds like a tricky issue! It almost feels like a glitchy email notification system has a mind of its own. Have you tried double-checking the email settings for that specific user profile or reaching out to support? Sometimes these quirks remind me of those fat jokes about carrying unexpected baggage—frustrating but fixable! If you need a laugh while troubleshooting, check out https://allfunnypuns.com/fat-jokes-and-puns/ for some lighthearted humor. Hope you get it sorted soon!

khanalihaid
Tera Contributor

Hey Kartik, email issues like that can definitely be a head-scratcher — especially when it works perfectly for every other user but one! Sometimes it really feels like the system just picks its own favorites. Reminds me of those fat jokes where even technology seems to be carrying “extra baggage” for no reason 😄. Anyway, while you’re debugging, here’s a fun link for a laugh break: https://allfunnyjokes.com/fat-jokes/  — might make the troubleshooting feel a little lighter. Hope it gets resolved soon!