Email notification : show the name of sender/created by

[zica]

Hello EveryOne,

I wanted to show the name of user in "Activity" when he have sent the email from the mail icon in the header.

Basically, today, when someone sent the email, we are not able to know dit it. I've tried to personalize by adding 'Created by' field, but it did not work.

I tried the script from this link, but it does not work ; http://www.servicenowelite.com/blog/2014/3/6/log-attachment-changes-in-activities

Is it possible to have this section ? If you have advice, i am more than interested and any assistance appreciated.

Kind regards,

ZA

[zica · Accepted solution]

I solved it,

I put 'sys_created_by' into subject filed and it appears in the first row as wanted.

Thank you very much for all your help

Thank you again

Kind Regards,

ZA