Email Notification To Each Member Of The Assignment Group

[ayushsaxena]

Hi,

I need to send an email notification to each member of the assignment group, in the member's preferred language (as specified on user form).
To elucidate - if I have 3 group members A (english), B(french), C(german); i want A to receive notification in English, B in French and C in German.
I have been trying to implement the same through mail scripts but have been unsuccessful.

Has anyone implemented anything similar?
Please Help!!

[tony_fugere]

With multiple EVENTS in addition to the notifications, you could get the user's language and fire the appropriate event. Something like this might be a good start:

gs.eventQueue('incident.closed.' + gs.getUser().getLanguage());

You'll need to register individual events for each language you plan to support and change your language specific notifications to use the proper event.

[sulochana]

Hello Ayush,

@ayushsaxena , did you implement the above requirement.

If it is Yes, could you please guide me how to achieve this ASAP.

Thanks a lot.

[Bhavana Reddy]

Hi Sulochana,

you have to create a seperate notification in each language and i have seen couple of post in the past for the same functionality