Email Notification

[Snehal]

Hi Team ,

Notification is on Request table and I want to include the short description in subject of email and the short description is containing the requested item name .Mentioning formate as below

Request number "REQ___" was created - Short description 

Here short description = Requested Item Label notification 

I have tried using variables in notification itself but not working then i am trying using email script attaching screenshots here.

i have used this script  

//email.setSubject('<div> Request ' + task.number + ' was created - ' + task.item + '</div>');

this also not taking the "request number"

Help will much appreaciated !

Thank You !

[Sumanth16]

Hi @Snehal  ,

In your notification record just add this in the subject ${short_description}.

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda

[Snehal]

i tried this way since notification is on Request Table it can't take any variable value from RITM table thats why i was using script in the script i am not able to fetch the value Request number (i used request.number )but it is showing undefined