Bounce Email Dashboard

[krishnanara]

Do we have a way to create a dashboard for bounced emails so we can retrieve the email addresses? I checked the available options, but I’m not able to create one using the sys_blocked_email_address or sys_blocked_email_address_log tables. I do see the option to create a dashboard from the sys_email table, but that doesn’t seem to contain the blocked email address information.

Does anyone know how to retrieve this data and display it in a dashboard?

[Chaitanya ILCR]

Hi @krishnanara ,

you have to add the table names to the property = glide.ui.permitted_tables

to be able to report aganst them

https://www.servicenow.com/docs/r/xanadu/now-intelligence/reporting/c_ReportOnSystemTables.html

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Dr Atul G- LNG]

Hi @krishnanara 

SN has introduced a new Email Notification Dashboard. Please activate it in the instance you use.

https://INSTANCENAME.service-now.com/now/notification-dashboard/diagnostics-home

[rachelconstanti]

@Dr Atul G- LNG - what release is the dashboard available in?

[Dr Atul G- LNG]

Yokohama

https://youtu.be/HWSEHIRWM_k