One of our vendor does not have access to ServiceNow. So, we have included entire form variables in the email they receive.
Created email notification like this,
When I preview the notification, it shows a nice html layout.
But vendor is seeing the notification only as Plain text without table layout like below.
What could be the reason? any email setup on vendor side?
1 ACCEPTED SOLUTION
I have attached the correct annotation and UI message records here if you wish to fix that nasty annotation.
Just download each of the attemtions and riight-click the list header on any list and say Import XML
