Email set to received-ignored because its size exceeds the value

preeti108
Tera Contributor

Need help with inbound email.

I am getting error string as - Email set to received-ignored because its size exceeds the value set in com.glide.email.max_body_bytes. this property is also not set in our instance.

How can I calculate the total characters of the email. Does this character count refer to the number of chars present in the HTML body field.( that is 509465 )

 

Could you please advise on this error.

 

Thanks you .

1 REPLY 1

ankit_dubey97
Tera Contributor