One thing I know you can do is set the 'In Reply To' and 'From' fields of any email notification. This allows different notifications to have the proper helpme1 or helpme2.
One quick way is to add those columns to the notification list view.
An alternative approach is to use your own Email accounts
One thing I know you can do is set the 'In Reply To' and 'From' fields of any email notification. This allows different notifications to have the proper helpme1 or helpme2.
One quick way is to add those columns to the notification list view.
An alternative approach is to use your own Email accounts
Darius,
Are you able to add a Description of the email address using this method as well?
In the Email set up for SMTP, you can change the "Email user label" via this method below:
System Mailboxes > Administration > Email Accounts
Find the SMTP one, Change Email user label
However, your method of individual notifications with a from and reply to is great because I can support multiple business units that way.
The challenge is the last time I saw a from as only an email address, it was considered spam (and rightfully so).
To be clear, if you're reading an email in Outlook:
I'd like the text "IT Service Desk" to be changed. I couldn't find a column associated with the Notifications table that would do that. Have you had any success? Thanks in advance!
